We are like minded, 'Trilogy is forward thinking: Trilogy looks after all our ICT needs; the team has great vision and is passionate about their work. We are like minded organisations in that way.' Eina McHugh, Director, The Ark, 'A Cultural Centre for Children'

SALES ADMINISTRATOR

Reporting to the Sales Director, this role is a critical support to the sales team.

 

General Administrative Responsibilities

Sales Support Responsibilities

  • Ensure maximum revenue achieved on all quotes/orders processed
  • Generate new and repeat sales by providing product and technical information in a timely manner
  • Present price, credit and terms in accordance with standard procedures and customers' profitability profiles
  • Provide accurate information regarding availability of in-stock items
  • Obtain accurate information from suppliers relating to shipment dates and expected date of delivery and keep client updated
  • Support sales team and customers through timely and accurate response to their requests for prices, quotation and other general information
  • Processing of customers orders, queries for nominated accounts
  • Database administration
  • Keep track, quote and process all clients' annual renewable agreements
  • Support other team members as necessary
  • Following up with clients on quotes issued
  • Ensure deliveries destined for clients go out to client quickly
  • Liaise with dispatch to ensure ticket creation for all fixed price work
  • Generate new and repeat sales by providing product and technical information in a timely manner
  • Determine customer requirements and expectations in order to recommend specific products and solutions
  • Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
  • Creation of invoices for clients for all sales

Characteristics

  • Ability to work on one's own initiative
  • Motivated
  • Pay good attention to detail
  • Organised
  • Good communicator
  • Ability to multitask and prioritise
  • Consistent application to workload
  • Work to deadlines

 

Applications in writing to : Edel Creely This e-mail address is being protected from spambots. You need JavaScript enabled to view it